Business Process Management in Administration - Module 2/4

Contents:

• Fundamentals of process modeling and Business Process Model and Notation (BPMN) 
• Start events, activities, gateways, sequence flows, end events, and swimlanes 
• Live demonstration of the residential registration process in bpmn.io 
• Collaborative creation of a BPMN "as-is" model and documentation on a Miro board

Objectives:
Map an administrative process as an understandable "as-is" process model using selected basic BPMN elements.

Target group:
Employees of the local and state administration in Brandenburg and Berlin

Technical knowledge:
No prior technical knowledge required. PC/laptop, stable internet connection, audio, a current browser and the use of Webex and Miro are required.

Training series "Business Process Management in Administration"

• October 15, 2026     | 1 p.m. - 2:30 p.m. – Identify and sequence processes
• October 29, 2026     | 1 p.m. - 2:30 p.m. – Modelling processes - Practical application of BPMN
• November 12, 2026 | 1 p.m. - 2:30 p.m. – Analyze processes - Identify weak points
• November 26, 2026 | 1 p.m. - 2:30 p.m. – Optimise processes – from process goal to better target process