Event

Chatbots - digital employee

Overview of and opportunities and risks associated with the use of chatbots.

Introducing an event with the BVMW - Federal Association of SMEs, EDIH pro_digital and MDZ Spreeland

22.01.2025

Chatbots are becoming established in many areas for communication with suppliers, customers and employees. They automatically answer inquiries, relieve hotlines or advise customers. Chatbots automate communication efficiently. They address customers on websites in a personalized way, respond immediately and individually and resolve many issues on the first contact. This information event will show you which solutions are already available and how you can use chatbots in your company and make work easier.

Agenda:

5:00 pm - 5:30 pm: Welcome and introduction of the “Mittelstand Digitalzentrum Spreeland” and “EDIH pro_digital ”
5:30 pm - 6:30 pm: Presentation, speaker: Michael Zerna, Managing Director Zerna.io

6:30 pm - 7 pm: Tour of the model hall for digital production, collaborative robotics, assistance and automation systems and artificial intelligence in production
from 7 pm: Networking and get-together with a small snack

Learn how various digital applications can simplify your day-to-day business and optimize processes. Afterwards, a cozy get-together with snacks awaits you - the perfect opportunity for networking and exchanging experiences with other entrepreneurs from Brandenburg. Get in touch with our experts and clarify your individual questions.

Seats are limited, so make sure you participate.

When: March 26, 2025 | 5-8 pm including get-together snack

Where: BTU Cottbus-Senftenberg | Chair of Automation Technology | Teaching Building 3A | 03046 Cottbus

Registration: BVMW Homepage

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